Our client, a Deposit Taking Sacco regulated by the Sacco Societies Regulatory Authority (SASRA) and based in Nairobi is seeking to recruit a qualified and highly motivated individual to fill the position of ICT Officer.

Purpose of Job.
The ICT Officer will be in-charge of the ICT Department and is also responsible for managing information technology, ICT systems, and policies to achieve Sacco’s goals. He/she will manage all ICT infrastructure, systems security, development and implementation of ICT strategies, policies, data security, and disaster recovery.

REPORTS TO : Chief Executive Officer

Key Duties & Responsibilities:

• Manage all operations of the ICT Department and ensure timely provision of ICT services to all functions of the Society to facilitate implementation and use of ICT in the organization.

• In charge of the development and implementation of ICT strategies, promoting ICT innovation and enterprise.

• Ensure appropriate database management and administration.

• Monitor information systems and troubleshoot all systems in the Sacco.

• Ensure proper maintenance of ICT-related equipment and security of hardware and software.

• Ensure compliance with ICT regulations and advise management on the optimization of ICT resources in the organization.

• Design and produce reports.

• Provide advice on acquisition of hardware and software.

• Ensure smooth operation of all terminals within the Local Area Network (LAN) and Wide Area Network (WAN), liaising with ICT suppliers and support service providers.

• Ensure systems integrity, availability, and security.

• Ensure proper functioning of all systems in the Society.

• Maintain a backup system for all data in the Society and store them safely.

• Assign User IDs and user rights, and implement controls in the Sacco system.

• Report system breakdowns and failures immediately to the CEO and the system vendor for quick action.

• Participate in the formulation and implementation of ICT policies.

• Ensure business continuity and effective disaster management and recovery planning.

• Provide appropriate information and guidance on emerging and best practices in ICT.

• Ensure timely provision of ICT service to all the functions of the Sacco.

• Maintain the Sacco website.

Qualifications

• A bachelor’s degree in Computer Science or ICT-related fields.

• Professional certification in ICT fields (CISM, CISA, or similar certification).

• A member of an ICT professional body is an added advantage.

• A minimum of four (4) years of working experience in a similar role.

• Understanding of networking technology, routing, switching, and firewalls.

• Overall understanding of enterprise systems.

Competences

• Strong problem-analysis and troubleshooting skills.

• Able to handle and assess critical situations, and coordinate with many team players to restore normal ICT services.

• Good time management skills.

• Able to work in cross-functional, multi-application, multi-service providers environment.

• Customer focus and interpersonal skills.

• Communication skills.

• Business applications.

• Infrastructure.

• Application, data, and technical architecture.

• Incident and problem management.

How to apply
Interested and qualified applicants are requested to click on the link below and fill out the online application form and submit by 18th June 2025. Any applications received after the closing date shall not be accepted.

https://forms.office.com/r/NEejwZe1kV

Only shortlisted candidates will be contacted. If you do not hear from us by 30th June 2025, consider your application unsuccessful.