What should I do if my M-pesa PIN is compromised? Can I prevent someone else from resetting my pin?

Executive Banking Co-op Bank AGM 2024

Sustainability

E-Citizen Sign in to Internet Banking

Home
Personal Banking
Main Menu
Personal Banking
Business Banking
Main Menu
Business Banking
- Accounts
- Borrow
- Ways to Bank
- Cards
- Trade Finance
- E-commerce
Corporate & Institutional Banking
Main Menu
Corporate & Institutional Banking
Groups
Co-operatives
Investing
Our Partnerships
Money Transfer
Investor Relations

Executive Banking

Sustainability

E-Citizen

Frequently asked questions

What should I do if my M-pesa PIN is compromised? Can I prevent someone else from resetting my pin?

If your M-pesa pin is compromised, and to prevent someone else from resetting your pin, urgently call our contact center for your account to be blocked to prevent someone else from resetting your pin.