He joined the bank in 2006. He has been in the bank for over 15 years previously as Director IT & Innovation, Director Operations, Head Business Change management and more recently as Director Retail and Business Banking. He is an experienced banking operations expert having previously worked for international banks in various technical, control and compliance roles. He holds a Bachelor of Science Degree in Mechanical Engineering and has attended various courses on project management and risk management both locally and internationally. He has overseen execution of the growth and efficiency transformation project, various technical projects including the implementation of the core banking system, card management system and a global review of all bank processes among others.