Are you a dynamic, creative, and self-driven experienced professional? Are you a wild duck – out of the box thinker, logical, analytical and have an investigative mind, with creative abilities, high level of technical and mathematical aptitude plus strong problem-solving skills? You have built capability to handle complex and high impact projects and you are comfortable with managing and driving change.

We have an exciting opportunity for a Business Analyst to join our Youth Financial Services. Reporting to the Director – Youth Financial Services, the role holder will be responsible for providing detailed enterprise analysis, business requirements analysis, functional analysis and business process analysis for various business domains using data and tools to deliver change through implementation of business and technology solutions for the Bank.

The Role

Specifically, the successful jobholder will be required to:

• Work with Business Units to examine not only the business problem/need and its proposed business solution, but also an in-depth look into whether the proposed solution is truly the best solution.
• Perform detailed analysis of what a solution entails, its risks, and its feasibility in the organization.
• Lead Requirements Elicitation, Business Requirements Analysis, Business Solution Assessment and Validation, Business Analysis Planning and Monitoring, Requirements Management and Communication, Stakeholder Analysis, Business Rules Analysis, Data Analysis, and Business Modeling.
• Support project delivery by undertaking solution procurement, scope planning and approach for the activities related to business analysis for the IT Projects, monitor progress, coordinate with the Internal PM and report to Project Steering Committee on changes, risks, and issues wherever appropriate.
• Maintain a deep awareness of how business and technology operations work and help stakeholders explore technology-enabled solutions to support their roles more effectively.
• Lead stakeholder relationship management: develop and maintain one or more defined communication channels and/or stakeholder groups, acting as a single point of contact. Facilitate business involvement and ownership of new/future business requirements; documentation and/or review of requirements, user stories and use cases.
• Analyze business processes; identify alternative solutions, assess feasibility, and recommend new approaches. Contribute to evaluating the factors that must be addressed in the business change program.
• Assist business users in identifying business problems, needs and functions, understand stakeholders’ concerns and requirements, identify improvement opportunities, and contribute business input for developing the business case for technology-enabled solutions.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

• A Bachelor’s degree in Information Technology, Computer Science, Mathematics, Statistics and/or Business related fields from a recognized university.
• Professional Qualification in either Business Analysis, Project Management or Change Management: CBAP/CCBA, CBPP, PMI-PBA, Lean Six Sigma, ITIL, Prince2, PMP, Prosci Change Practitioner, or ITSM is a plus.
• At least 5 years overall experience in a dynamic business environment encompassing at least 3 years’ professional experience in Business Analysis & Project Management.
• Excellent communication, documentation, and analytical skills with ability to handle complex information with accuracy and attention to detail.

How to Apply

If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application letter enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number BA-YFS/IID/2026 by close of business on 17th August 2026.

We are an equal opportunity employer.