Frequently asked questions

How can I check my Co-op bank account balance?

There are 3 ways in which you can check your Co-op bank account balance. They are:

 

By visiting a Co-op Kwa Jirani agent near you and asking them to inform you of your bank account balance.

 

By visiting the ATM and using your debit card to check your balance.

 

Balance enquiry through *667#

1. Dial *667#  and call

2. Enter your Co-op Bank app Pin (4 digits)

3. Reply with Option 1. Account enquiry

4. Then select option 1. Balance

5. Select account to query. Your balance will be displayed.

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