• Flexible and affordable repayments from up to 7days.
• Loan limits up to Kes 200,000.

• Instant, affordable access to working capital for your business.
• No security requirement, your loan limit is determined by your actual Co-op Till transaction volumes.
• Flexible repayment options enable you to select a loan period that aligns with your business cashflow.

• Instant, affordable access to working capital to support your stock purchases and business expansion.
• No security requirement, your loan limit is determined by your actual business performance and purchase history with the pre-approved Anchor.
• Flexible repayment options that allow you to select a loan period that aligns with your business cashflow.
• Convenient stock payments, enabling you to pay your suppliers on time, avoid stock-outs, and maintain steady business operations while repaying the loan from your sales.

You can apply for the loan after receiving at least 1 salary credit.

• Customer with an active business account – last 6 months
• Good borrowing and repayment history (where applicable)
• First-time borrowers with good account activity (consistent turnover) are also eligible.

Yes

1. Go to Co-op Bank App
2. Select Forgot Pin
3. Enter your National ID Number and Phone Number
4. Enter Date of Birth and Email address
5. Input the OTP that is sent
6. Answer the Security Questions and Select the Security Image you set during onboarding
7. Enter your preferred Pin
8. Enter the Pin to confirm.

To reset the App/web password using USSD

1. Dial *667# or login to the Co-op Bank App.
2. Select option 1: Self Service
3. Select option 6: Online banking
4. Select Option 3: Reset my password.

You will receive the password via SMS.

You will be charged a one-off appraisal fee of 0.25% of the loan amount applied, which attracts excise duty of 20%. A weekly interest rate of 0.39% of the loan amount and an insurance fee of 0.03% of the loan amount will also apply. All charges will be deducted upfront from the loan amount, and the balance will be deposited into your Co-op Bank Float account.

For example, if you request a loan of Kes 10,000 for 7 days:

You will be charged a one-off Access Fee depending on the tenure selected, being 1.5% for 7 days, 3% for 14 days, and 5% for 30 days. An insurance fee of 0.0034% per month is charged on the loan amount, and excise duty of 20% is applied to the Access Fee. In addition, daily interest accrues at 0.15% for 7 days, 0.12% for 14 days, and 0.10% for 30 days. Interest is calculated daily, added to your loan balance, and recovered in full on the due date.

For example, if you request a loan of Kes 10,000 for 7 days:

You will be charged a one-off commission depending on the tenure selected, being 0.5% for 7 days and 1% for 14 days. A prorated insurance fee of 0.0034% per month is charged on the loan amount, and excise duty of 20% is applied to the commission amount.

For example, if you request a loan of Kes 10,000 for 7 days:

Your salary can be received in any Co-op Bank account except the pure savings (Hekima) account.

You will be charged a one-off appraisal fee of 3% of the loan amount applied, which attracts 20% excise duty. Interest is applied based on the loan period as follows: 1% of the loan amount for a tenure of 1 day, 2% for 7 days, 3% for 14 days, and 4% per month for tenures of 1 to 6 months. An insurance fee of 0.034% per month is also charged, prorated at 0.00113% per day for loans below 1 month. All charges are deducted upfront from the loan amount before the funds are deposited to your Co-op Bank App account.

For example, if you request a loan of Kes 10,000 in 7days.

The loan is payable in one instalment within 7days from date of disbursement.

For example, if you request a loan of Kes 10,000 in 6 months:

The loan is payable in monthly installments for a maximum period of 6 months.

The OTP expires in 30 minutes. If you exceed the 30 minutes before using the OTP, then you will be required to re-do the process.