• Negative/Low CRB score
• Overdrawn business account
• Co-op Bank App loan arrears
• Low account turnovers
• You have another running Co-op Bank App loan

• Negative CRB score
• Overdrawn business account
• Co-op Bank App loan arrears
• Low Co-op Till turnovers/inactive Co-op Till
• You have another running Co-op Bank App loan

• Negative CRB score
• Overdrawn business account
• Co-op Bank App loan arrears
• Inactive Co-op Till
• You have another running Co-op Bank App loan

You can visit the nearest Co-op Bank branch, call customer service on 020 2776000 / 0736 690101 / 0703 027000 or email customerservice@co-opbank.co.ke.

• Borrowing history.
• Overdrawn salary account.
• Co-op Bank App loan arrears.
• Any other Co-op loan in arrears.

You can initiate loan repayment from any of your Co-op Bank accounts linked to the Co-op Bank App or MPESA via STK push through the Co-op Bank App.

1. Log into Co-op Bank App or dial *667#.
2. Select ‘LOANS’.
3. Select ‘PAY LOAN’.
4. Follow the instructions to repay your loan.

You can initiate loan repayment from any of your Co-op Bank accounts linked to the Co-op Bank App or MPESA via STK push through the Co-op Bank App.

1. Log into Co-op Bank App or dial *667#.
2. Select ‘LOANS’.
3. Select ‘PAY LOAN’.
4. Follow the instructions to repay your loan.

You can initiate loan repayment from any of your Co-op Bank accounts linked to the Co-op Bank App or MPESA via STK push through the Co-op Bank App.

1. Log into Co-op Bank App or dial *667#.
2. Select ‘LOANS’.
3. Select ‘PAY LOAN’.
4. Follow the instructions to repay your loan.

• Low/Negative CRB score
• Overdrawn business account
• Co-op Bank App loan arrears
• Low Co-op Bank account turnovers
• You have another running Co-op Bank App loan or digitally prequalified loan

The loan repayments will automatically be deducted from your salary account when they’re due. Loans taken between 1st and 10th fall due on 19th of the same month. Loans taken between 11th and 31st fall due on 19th of the following (consecutive) month.

You can also initiate loan repayment from any of your Co-op Bank accounts linked to the Co-op Bank App or MPESA STK push via the Co-op Bank App.

1. Log into Co-op Bank App or dial *667#.
2. Select ‘LOANS’.
3. Select ‘PAY LOAN’.
4. Follow the instructions to repay your loan.

1. Log into Co-op Bank App or dial *667#.
2. Select ‘LOANS’.
3. Select ‘LOAN ENQUIRIES’.
4. Select ‘LOAN BALANCE’.
5. Follow instructions.

1. Log into Co-op Bank App or dial *667#.
2. Select ‘LOANS’.
3. Select ‘LOAN ENQUIRIES’.
4. Select ‘LOAN BALANCE’.
5. Follow instructions.